A former vice president of automation control solutions at Honeywell, Daniel Sheflin recently retired after more than two decades holding executive roles in the engineering sector. During his career, Daniel Sheflin was active in the professional community and was the chairman of the National Institute of Standards and Technology (NIST).
A part of the U.S. Department of Commerce, NIST is one of the oldest physical science labs in the country. As part of its efforts to promote performance excellence among U.S. organizations, NIST maintains the Baldrige Program, a public-private partnership designed for leaders in business, health care, nonprofit, government, and educational roles.
Through the Baldrige Program, NIST develops and releases evaluation criteria, promotes excellence, and provides leadership learning opportunities. Beyond that, the program manages the Malcolm Baldrige National Quality Award, a recognition that goes to organizations that demonstrate outstanding customer, workforce, financial, and product outcomes.
The Baldrige Program has achieved a ratio of 820 to 1 in terms of the benefits provided by the program compared to the cost. On average, two-time award winners enjoy an 85 percent increase in revenue and 55.5 percent increase in job growth. Further, award applicants between 2010 and 2017 have represented more than $153 billion in revenue and budgets and 450 million customers served.